KIRIRI, P. N. Management of Performance in Higher Education Institutions: the Application of the Balanced Scorecard (BSC). European Journal of Education, [S. l.], v. 5, n. 1, p. 141–154, 2022. DOI: 10.26417/158crg70k. Disponível em: https://revistia.org/index.php/ejed/article/view/4062. Acesso em: 23 apr. 2024.