KALAJA, R. . Determinants of Patient Satisfaction with Health Care: A Literature Review. European Journal of Natural Sciences and Medicine, [S. l.], v. 6, n. 1, p. 43–54, 2022. Disponível em: https://revistia.org/index.php/ejnm/article/view/6031. Acesso em: 21 sep. 2023.